Shipping policy
At Refrigerant Depot (premiumhvac.shop), we offer FREE shipping on all orders within the United States.
PROCESSING TIME
Orders are processed within 1-2 business days after payment confirmation.
DELIVERY TIME
Standard delivery takes 3-7 business days depending on your location.
SHIPPING CARRIER
We ship via UPS, FedEx, or USPS depending on your location and order size.
TRACKING
Once your order ships, you will receive a tracking number by email at contact@premiumhvac.shop.
SHIPPING RESTRICTIONS
We currently ship within the United States only. We do not ship to P.O. Boxes for large cylinder orders.
DAMAGED IN TRANSIT
If your order arrives damaged, please contact us within 48 hours at contact@premiumhvac.shop with photos and we will send a replacement or issue a full refund.