Privacy policy
Last updated: June 6, 2026
At Refrigerant Depot (premiumhvac.shop), we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
INFORMATION WE COLLECT
We collect the following information when you place an order or contact us:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely — we never store card details)
- IP address and browser data
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and services
- Send promotional emails (only if you opt in)
SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your data with:
- Shipping carriers (UPS, FedEx, USPS) to deliver your order
- Payment processors (Shopify Payments, PayPal) to process transactions
- Legal authorities if required by law
COOKIES
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
DATA SECURITY
We use industry-standard SSL encryption to protect your personal data during transmission. All payment processing is handled securely through Shopify.
YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time
DATA RETENTION
We retain your order information for up to 5 years for legal and accounting purposes.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Refrigerant Depot
10466 Glory Ave, Tujunga, CA 91042, United States
Email: contact@premiumhvac.shop
Website: premiumhvac.shop